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RADIO STATION  CODE OF CONDUCT STAFF EXPECTATIONS HANDBOOK FOR & GUIDELINES 

 

 

 

 

 

 

 

 

 

 

 

 

OPERATING PHILOSOPHY

 

It is the belief of the Fox Line Radio Group that the Listener comes first!! The way we established this is through quality DJ’s that want to GIVE THE LISTENER WHAT THEY WANT TO HEAR WHEN THEY REQUEST IT.

We are all here to have fun! Yet we are here to work as well. If we are to have people think of us as professional radio station and Broadcasting Group then we must act respectful and Professional.  In the hopes of resolving some situations before they start we have put together the following list of rules that all DJ's are required to adhere to. Most of these rules really shouldn't even have to be stated if you are a respectful Person!

 

ATTENDENCE

 

DJ’s are required to show up 15 to 20 minutes. Before their shift so they can be prepared to take the radio station and let the DJ on duty know they are there. If this is not possible please contact a manager or the DJ on duty to notify them of any trouble or scheduling issues.  If your station has a firm schedule and you have a specific time slot, it is up to you, as the upcoming DJ set to broadcast, to let the on-air DJ and the Station Manager know if you will not be taking the station handoff. This will eliminate any and all confusion and dead air time. If you can, and it’s agreeable with your Station Manager, please make an attempt to find a replacement DJ from the station staff that is willing to cover for you.  Meetings called by station owners, managers, or FLH/FLHRG are MANATORY! Unless you have a prior job, school, etc. to attend that causes a conflict with the meeting time. Please let us know of the conflict.

 

DISORDERLY CONDUCT/DRAMA/HARASSMENT

 

Any type of disorderly conduct, whether it is in a shout box, instant messenger, meeting, etc. will

NOT be tolerated and you will be dismissed and banned from the server. The Company has a Zero tolerance for bad conduct from its staff. The length of the server ban will depend on the type of conduct that is performed and you will be banned from all servers that FLH/FLHRG operates. Owner/Operators with poor conduct will get a fine from the company. Owner/Operator fines start at $100 for any harassment or vulgar language is used at and this especially includes meetings. All owners are required to keep a professional business demeanor during all meetings no matter the situation. NO THREATS OR IMTEADATIONS PERIOD.

OWNER/OPERATORS AND GENERAL MANAGERS ARE TO SHOW THE OTHERS THEY

ARE THE MOST PROFESSIONAL!  The company will not tolerate any harassment of any kind. This is a fun hobby and listeners and DJ’s are to come here to RELAX and HAVE FUN and not be put down.  Anyone violating the law based on someone’s race, sex, age, religion, national origin, disability, or any other category protected by law will be banned from the servers and possibly reported to the law if necessary.  No harassment between stations will be tolerated either.

 

SOFTWARE

 

There are many types of software used by the DJ’s. This section will cover each different type of software. DJ’s are responsible for the everyday maintenance of their PC’s. The DJ is also responsible to learn how to work with all company provided software. The company will provide Software to its own DJ’s at no charge. At the end of their employment a company official will need to remove the company software or the DJ has an option to purchase the software from the company if they wish to retain it. The purchase option will cost the DJ $300 US dollars (Applies to the Sam Broadcaster). The company is not required to provide any other software to assist the DJ’s in protecting their PC. The company may provide free third party software to assist the DJ, but ultimately PC maintenance is up to each staff member to learn.

Sam Broadcaster - Comes in multiple versions depending on the version required for the DJ’s computer based on the operating system (Windows XP, Windows Vista, etc.).

Skype - Used for official FLH/FLHRG meetings and is required to be installed. The Skype account that is used for meetings is Company Property and not for personal use. (You can buy a personal Skype account from the company at any time).

Yahoo, Skype, Google Talk, Windows Messenger, etc. - Daily use messengers that

DJ’s use to communicate, always put your status on them and advertise the station you work for. FLH/FLHRG operated stations this is MANDATORY!

 

COMPANY PROPERTY

 

All Servers that FLH/FLHRG Hosting and Shout CAST operate on are considered company property. The company reserves the right to block anyone from accessing its servers if we feel that person or company is a threat to its clients or company security.  All websites are considered company property and protected by copyright and trademark laws. The designers that build the sites, and the graphics contained inside are protected works. Any questions please read the Acceptable Use Policy.  All provided software is also company property, even if it comes from a third party vendor.  All Rented Stations are to be edited by Company Graphic Designers. If you own your own domain or paid for it at the inception of your station we will make regular changes to your sites at no charge. If you want complete design changes those may have a cost to them by the design you choose, and the design must be approved by the company for compliance for legal reasons. If not approved by the company, the company reserves the right to edit or remove the design to make it compliant for security or legal limitations.

 

 

TRANSFERS/ WORKING AT MULTIPLE STATIONS

 

DJ’s are allowed to work for multiple stations as long as there are no conflicts at their primary station.  Owners can keep their staff exclusive to their stations Staff can transfer to a different station but a TWO WEEK wait period is required.  All transfers and requests will require the DJ to fill out a form and submit it to the FLHRG General Manager for approval as long as there are NO conflicts.Leave of Absence must be filed: A staff personal must fill out a leave of absence request form and submit that to the Owner/Operator for approval.  If a DJ wants to resign you must submit the resignation via email

 

NOTICE OF RESIGNATION/LEAVE OF ABSENCE

 

All staff that is planning to resign from the company will give us a written 2 weeks’ notice via email. Instant Messages and verbal are not acceptable. All owner operators that wish to terminate their stations must give 30 days’ written notice via the billing system. This even applies to those wishing to move to a different provider. Please see the billing policy for further details.  Leave of absence for any reason can be requested through your manager or station owner operator.

 

STAFF INFO/LISTENER INFO

 

All owners are to keep complete names, addresses, phone numbers, and etc. No one is to a DJ without that information Owners/Operators will now be required to submit this information when requesting encoders.  All personal information is to remain private and will not be sold to third party companies.

 

CHAIN OF COMMAND

 

Every Station has a chain of command to follow when there are problems/questions. Please use following chain of command. That does not mean we don’t have an open door policy when necessary. Also when software needs to be repaired contact management (FLHRG Operated Stations) and submit a ticket for the repairs.

Here is the following list of the Chain of Command

Station Manager

Owner/Operator

ALL POSITIONS ABOVE ARE BASED ON YOUR STATION(S) AND MAY VARY

Operations General Manager

VP of Company (only if and when all other options have been attempted). F. Owner/CEO

 

I AGREE THAT NOTHING CONTAINED IN THIS GUIDEBOOK SHALL BE 

DEEMED TO CREATE AN EMPLOYMENT CONTRACT BETWEEN FOS LINE RADIO 

GROUP/FOX LINE HOSTING/SHOUT CAST AND MYSELF FOR EITHER EMPLOYMENT OR FOR THE PROVIDING OF BENEFITS AND OR PAY. ALL POSITIONS ARE STRICTLY ON A VOLUNTARY BASIS.